Joanna 99When you create an account or use the platform, certain information is shared with us. This page clearly explains — in plain language — what we collect, why we collect it, how we store it, who we share it with, and how we keep it safe. This isn't a formality document; it's us being straightforward with you.
At Joanna 99, we follow six core principles to keep your data safe
Below Joanna 99's detailed policies on data collection and protection are laid out here. If any questions come to mind while reading, feel free to ask our support team.
Joanna 99 Three types of data are collected — what you provide directly, what is generated automatically through your use of the platform, and what is required for payment processing.
We will never ask for your bank account PIN, card number, or bKash secret code. If anyone asks you for these, it is a scam.
Every piece of information is collected for a specific reason. Joanna 99 Your data is never used for any other purpose without your consent.
Joanna 99 We never share your information with third parties for advertising purposes. If the purpose of use ever changes, you will be notified in advance.
Your information is only shared with third parties in the following limited circumstances:
Joanna 99 We never share or sell your information to advertising companies, data brokers, or any other betting platforms — ever.
Joanna 99 Your data is not kept longer than necessary. Data is retained while your account is active. After account closure, certain data may be retained for a set period for legal reasons:
Once the designated retention period expires, data is permanently deleted or anonymised in a way that can no longer be linked back to you in any form.
Joanna 99's website and app use cookies — small files stored in your browser that make your next visit smoother and easier.
We use four types of cookies:
For app users, app-level storage is used instead of cookies — which is more secure and cannot be accessed by third parties the way web cookies can.
Joanna 99Having an account means you have certain privacy rights. These aren't just words on paper — they apply in practice:
To exercise these rights, contact our support team in writing. Requests are typically handled within 3–7 business days.
Joanna 99 Strictly not for users under 18. We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor's information has entered our system for any reason, that information will be deleted immediately and the associated account will be closed.
Guardian requests — personal Joanna 99 Keep your account login details out of reach of children and teenagers. If you suspect anything, change your password immediately.
Joanna 99 Multiple layers of security are in place to protect your data:
Security Is Also in Your Hands
Use a strong password, keep 2FA enabled, and always log out after using an unfamiliar device. Joanna 99support will never ask for your password or OTP over the phone.
Joanna 99 This Privacy Policy may be updated from time to time. Changes may arise due to legal updates, the addition of new features, or security improvements.
This Privacy Policy was last updated on 1 January 2026. If you need a copy of a previous version, please contact support.
If you have any questions, concerns, or requests about your privacy, reach out to us directly. Our data protection team responds in Bengali.
Questions people often have when reading the Privacy page
Your data and your safety — both are our responsibility
Joanna 99 We are committed not only to protecting your data, but also to your overall well-being. To learn more about responsible gaming, visit our Responsible Gaming View page.
Joanna 99Register and experience Bangladesh's most secure betting platform. Your data is protected, payments are safe, and everything is available in Bengali.